Agencies

Client feedback on any site, nothing to install

Lasso runs in the browser, so it works on your client’s live site, their staging server and the competitor they keep mentioning, without a script or a developer.

Sound familiar?

Client feedback tends to arrive as a numbered list in an email, with screenshots attached and none of them labelled. Half of it is about a version of the page you already changed.

Most feedback tools want a script on the site first, which is a hard ask when the site belongs to your client.

01

Works on sites you don’t own

There is nothing to install on the page. If it opens in Chrome, you can comment on it.

02

One collection per client

Keep each client’s feedback in its own collection, shared with the people working on that account.

03

A report you can send

Download a PDF with every comment and screenshot, ready to send to a client or attach to a statement of work.

What gets better

Feedback rounds close faster when every note points at something specific.

You stop reconciling three versions of the same request from email, chat and a call.

Every change has a record of who asked for it and when.

Questions people ask

How do agencies collect client website feedback without installing a script?

Lasso is a Chrome extension, so it works on any client site, staging server or live page with nothing to install on the website. Your team comments directly on the page and every note keeps a screenshot.

Do clients need a Lasso account?

To leave comments, yes. Clients sign up free, install the extension and join your team, and then you share their collection with them. Anyone you send a comment link to can see a preview of it without an account.

Can I send a client a feedback report?

Yes. Download any collection as a PDF with every comment and its screenshot, ready to email to a client or attach to a statement of work.

How do I keep each client's feedback separate?

Create one Lasso collection per client or project. Each collection has its own people and its own comments, even when two clients' sites are open in the same browser.

From the blog

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